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Claims without Constraints

Avallon gives insurers and TPAs claims-native AI agents that expand capacity across the claims operation, move claims toward resolution, and keep every action traceable.

More claims moving. More time for judgment.

Avallon agents read incoming files, extract the facts, contact the people involved, gather missing information, and update the system of record. They carry the work forward around the clock, giving adjusters complete, current claim files and more time to focus on decisions.
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Trusted by leading carriers and TPAs

  • Athens Administrators

    “Avallon is helping future-proof Athens for the next 20 years.”

    Danny Smith
    Danny Smith
    VP of IT, Athens Administrators
    Case Study
  • Guardian Life
    Learn more
  • Penser
  • Johnston & Associates

    “The Avallon team is exceptional and we’ve already got ten more items on the list.”

    Kevin Gallagher
    Kevin Gallagher
    COO, J&A
    Case Study
  • And more

    Top carriers and TPAs globally

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Expertise across every claim line

Each claim line has its own documents, parties, rules, and workflows. Avallon agents are configured around those differences, bringing the same depth and rigor to every claim they handle.

Claim intaker

Captures new losses via phone, email, or file upload, filing claims with zero manual entry.

Case status receptionist

Answers inbound status request calls with real-time updates and full claim context.

Third party outreacher

Calls and emails employers, providers, and claimants, on your schedule and contact rules, logging every response.

Case copilot

Retrieves data, cites sources, analyzes claims and suggests actions.

Claim intaker

Captures new losses via phone, email, or file upload, filing FNOLs with zero manual entry.

Coverage & liability copilot

Surfaces policy terms, compares facts, and flags exposures so adjusters decide faster.

Repair liaison

Calls repair teams for status, logs updates, and syncs them to the claim file.

Subrogation specialist

Runs recovery outreach, tracks carrier responses, and drafts filings for your approval.

Claim intaker

Captures new losses via phone, email, or file upload, filing claims with zero manual entry.

Case status receptionist

Answers inbound status request calls with real-time updates and full claim context.

Third party outreacher

Calls and emails employers, providers, and claimants, on your schedule and contact rules, logging every response.

Case copilot

Retrieves data, cites sources, analyzes claims and suggests actions.

Everything your team needs in one platform

We learn your SOPs, workflows, systems, and escalation points, then configure and connect Avallon agents around them.

The system of action for claims operations

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One agent that calls, emails, faxes and texts

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Reads all claims and cites answers

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Works claims for weeks, remembers every touch.

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Agents kept current with your procedures

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Scores every call and workflow, and logs every action

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Chat, build, and take actions with claims agents

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Works directly in customer systems

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Athens Administrators
“Avallon has made it simple to integrate AI into our claims operations while ensuring our customers’ experience is exceptional.”
Danny Smith, VP of IT at Athens Administrators

Expand capacity across the claims organization

Avallon handles routine, high-volume work and complex, PHI-heavy files with the same rigor. Claims move forward around the clock while adjusters focus their time on decisions, exceptions, and the people who need their attention.

88%
Of repetitive workflows handled end‑to‑end
31%
Faster cycle times
4.6/5
CSAT scores with agent interactions

Compliance for the realities of claims

Avallon’s security program supports the privacy, healthcare, communications, and data protection requirements that shape claims operations.
Access security documentation, review controls, and submit questions through the Avallon Trust Center.
  • SOC 2 Type II
  • HIPAA
  • GDPR
  • CCPA
  • TCPA
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