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Claims-native AI agents for property and casualty

Agents for workers’ comp, auto, property, and liability claims. They take first notice, reach repair shops, doctors, and attorneys, and keep every file ready for your adjusters to decide.

Every P&C claim, kept moving

A comp claim waits on a doctor’s office. An auto claim waits on a body shop, a property claim on a roofer, and a liability claim on a lawyer. Avallon agents do that waiting work on every line: they read what arrives, chase what’s missing, and keep each file ready for a decision.
  • Workers’ comp
  • Auto
  • Property
  • Liability
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Claim Intaker

Captures new losses via phone, email, or file upload, filing FNOLs with zero manual entry.

Coverage & Liability Copilot

Surfaces policy terms, compares facts, and flags exposures so adjusters decide faster.

Repair liaison

Calls repair teams for status, logs updates, and syncs them to the claim file.

Subrogation Specialist

Runs recovery outreach, tracks carrier responses, and drafts filings for your approval.

Works in the claim system you run

Agents read what they need from your claim system, do the work, and write the results back, so adjusters see it where they already work. Every write is logged.
Guidewire
Duck Creek
Insurity
Sapiens
Majesco
CCC Intelligent Solutions
Snapsheet
Five Sigma
  • Salesforce
  • HubSpot
  • Microsoft Dynamics 365
  • Attio
  • Microsoft Outlook
  • Gmail
  • Microsoft Teams
  • Slack
  • Zoom
  • Twilio
  • Genesys
  • NICE
  • Five9
  • Amazon Connect
  • Snowflake
  • Google BigQuery
  • Databricks
  • Amazon Redshift
  • Custom code
  • REST API
  • Webhooks
  • Model Context Protocol

Retrieve live claim information and record completed work directly in your core claims system.

  • Real-time claim ingestion
  • Write-back automation
  • Two-way status sync

  • Auto-link claim files to contacts
  • Surface retention signals
  • Sync tasks & notes

  • Unified inbox triage
  • Contextual call & meeting notes
  • Proactive alerts

  • Voice-to-claim creation
  • Post-call reporting
  • Smart call steering

  • Daily claim snapshot exports
  • Bring-your-own-data joins
  • Usage & performance metrics

  • Low-code sidebar widgets
  • Open REST & webhook API
  • Event-driven extensions

Expand capacity across the claims organization

Avallon handles routine, high-volume work and complex, PHI-heavy files with the same rigor. Claims move forward around the clock while adjusters focus their time on decisions, exceptions, and the people who need their attention.

88%
Of repetitive workflows handled end‑to‑end
31%
Faster cycle times
4.6/5
CSAT scores with agent interactions
Athens Administrators
Avallon has made it simple to integrate AI into our claims operations while ensuring our customers’ experience is exceptional.
Danny Smith, VP of IT at Athens Administrators

Explore the Platform

Overview

The system of action for claims operations
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Omnichannel Agents

One agent that calls, emails, faxes, and texts
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Document Intelligence

Reads any claim document and cites every answer
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Compliance for the realities of claims

Avallon’s security program supports the privacy, healthcare, communications, and data protection requirements that shape claims operations.
Access security documentation, review controls, and submit questions through the Avallon Trust Center.
  • SOC 2 Type II
  • HIPAA
  • GDPR
  • CCPA
  • TCPA
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