Learning
Your procedures, built in and kept current
When a procedure changes or an adjuster clarifies how something should be done, it becomes a written instruction for your agents. Each change is checked against your saved example claims, and nothing goes live until someone on your team approves it.
Avallon does not train models on your data.
Procedures change. Your agents keep up.
New forms, new state rules, a client’s new handling instructions. Avallon turns each update into an instruction and a check, so you see exactly what changes before it goes live.
Built from your own claims
- Checks written from your procedures and your adjusters’ guidance
- One sentence says what the right outcome is
- Your claims, not a generic benchmark
Model updates, checked first
- The same checks run before any model change
- Checks run in a sandbox and touch nothing real
- Every version and result kept
Nothing changes on its own
- A person approves every version
- Instructions come from your procedures and your team
- Avallon does not train models on your data
How teams use Learning
An adjuster explains how something should be done. It becomes a written instruction and a check on your saved claims, live once your team approves it.
Change an instruction, rerun your saved claims, and see exactly what changed before anyone approves it.
Run the same checks on a new model, and switch only after your team reviews the results.
When a claim is handled well, it’s saved as a check, so every new version is held to the same standard.
Every version is kept with its check results and who approved it, so you can show exactly what an agent followed on any claim.
Works with
Compliance for the realities of claims
Avallon’s security program supports the privacy, healthcare, communications, and data protection requirements that shape claims operations.
Access security documentation, review controls, and submit questions through the Avallon Trust Center.
- SOC 2 Type II
- HIPAA
- GDPR
- CCPA
- TCPA
