Claim Intaker
Captures new losses via phone, email, or file upload, filing claims with zero manual entry.
Solutions
Claims-native AI agents for specialty lines
Agents for surety, travel, marine, cyber, and more. They read long, unusual files against your policy wording, chase what’s missing, and give your examiners a cited summary to check.
Small teams, big files
Specialty claims teams are small, and their files are not: a 64-page bond claim, a hospital bill in euros, a surveyor’s report. Every line has its own wording and its own deadlines. Avallon agents read the whole file against your terms, chase what’s missing, and give examiners a cited summary they can check.
- Surety
- Travel
- Marine
- Aviation
- Cyber
- Pet
- Crop
Case Status Receptionist
Answers inbound status request calls with real-time updates and full claim context.
Third Party Outreacher
Calls and emails claimants, contractors, and providers, on your schedule and contact rules, logging every response.
Case Copilot
Retrieves data, cites sources, analyzes claims and suggests actions.
Works in the claim system you run
Agents read what they need from your claim system, do the work, and write the results back, so adjusters see it where they already work. Every write is logged.
Retrieve live claim information and record completed work directly in your core claims system.
- Real-time claim ingestion
- Write-back automation
- Two-way status sync
- Auto-link claim files to contacts
- Surface retention signals
- Sync tasks & notes
- Unified inbox triage
- Contextual call & meeting notes
- Proactive alerts
- Voice-to-claim creation
- Post-call reporting
- Smart call steering
- Daily claim snapshot exports
- Bring-your-own-data joins
- Usage & performance metrics
- Low-code sidebar widgets
- Open REST & webhook API
- Event-driven extensions
Move your specialty claims forward with Avallon’s AI agents.
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Athens Administrators
Avallon has made it simple to integrate AI into our claims operations while ensuring our customers’ experience is exceptional.
Danny Smith, VP of IT at Athens Administrators
Explore the Platform
Compliance for the realities of claims
Avallon’s security program supports the privacy, healthcare, communications, and data protection requirements that shape claims operations.
Access security documentation, review controls, and submit questions through the Avallon Trust Center.
- SOC 2 Type II
- HIPAA
- GDPR
- CCPA
- TCPA
