One approach across lines
Every line runs on the same agents, controls, and audit trail, with rules set per line and state.
Solutions
Claims-native AI agents for carriers
One set of agents for every line you write. They take intake, chase what’s missing, and document each claim in your claim system, while your adjusters make every call.
Decision-ready claims, in the systems you run
Avallon agents read what arrives, chase what’s missing, and write decision-ready files into your core claim system, across every line, while your adjusters make every call.
Hand the busywork to Avallon
Agents take the calls, emails, and documents on every claim, so your team spends its time on decisions and people.
Inside your core systems, including the old ones
Agents read and write your claim system, even mainframes with no API. Every update is validated and logged.
Built to pass your AI review
Every output is cited, every change needs your approval, and every action is logged. No training on your data.
Works in the claim system you run
Agents read what they need from your claim system, do the work, and write the results back, so adjusters see it where they already work. Every write is logged.
Retrieve live claim information and record completed work directly in your core claims system.
- Real-time claim ingestion
- Write-back automation
- Two-way status sync
- Auto-link claim files to contacts
- Surface retention signals
- Sync tasks & notes
- Unified inbox triage
- Contextual call & meeting notes
- Proactive alerts
- Voice-to-claim creation
- Post-call reporting
- Smart call steering
- Daily claim snapshot exports
- Bring-your-own-data joins
- Usage & performance metrics
- Low-code sidebar widgets
- Open REST & webhook API
- Event-driven extensions
Move your claims forward with Avallon’s AI agents.
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Expand capacity across the claims organization
Avallon handles routine, high-volume work and complex, PHI-heavy files with the same rigor. Claims move forward around the clock while adjusters focus their time on decisions, exceptions, and the people who need their attention.
- 88%
- Of repetitive workflows handled end‑to‑end
- 31%
- Faster cycle times
- 4.6/5
- CSAT scores with agent interactions
Athens Administrators
Avallon has made it simple to integrate AI into our claims operations while ensuring our customers’ experience is exceptional.
Danny Smith, VP of IT at Athens Administrators
Explore our claim lines
Compliance for the realities of claims
Avallon’s security program supports the privacy, healthcare, communications, and data protection requirements that shape claims operations.
Access security documentation, review controls, and submit questions through the Avallon Trust Center.
- SOC 2 Type II
- HIPAA
- GDPR
- CCPA
- TCPA
