Document Intelligence
Every page read. Every answer cited.
Medical records, police reports, bills, and forms become clean data in your claim system, with every field linked to the page it came from.
Adjusters spend the day reading
One claim can bring hundreds of pages: police reports, repair estimates, medical records, physician statements. Avallon reads every page as it arrives, pulls out what matters, and shows exactly where each fact came from, so your team checks instead of rereads.
Any document, any length
- PDFs, scans, TIFFs, faxes, and attachments
- Batch files from your systems
- Spanish documents read in English
Your fields, your format
- Extraction follows your schema
- Dates, codes, and amounts normalized
- Checked by code before it’s written
Summaries your adjusters use
- Medical chronologies
- Claim summaries
- Mailroom sorting and routing
How teams use Document Intelligence
A long file becomes the fields your system needs, a dated chronology, and a one-page summary, cited throughout.
Faxes and attachments are recognized, split into separate documents, named, and filed to the right claim.
A treatment plan or a repair estimate is read the day it arrives: what’s requested, by whom, and what the file says, ready for your reviewer.
When two documents disagree, the agent flags both sources for the adjuster instead of picking one.
A statement written in Spanish is read in English, with the original kept on the claim and every fact cited to it.
Works with
Compliance for the realities of claims
Avallon’s security program supports the privacy, healthcare, communications, and data protection requirements that shape claims operations.
Access security documentation, review controls, and submit questions through the Avallon Trust Center.
- SOC 2 Type II
- HIPAA
- GDPR
- CCPA
- TCPA
