“Avallon has made it simple to integrate AI into our claims operations while ensuring our customers’ experience is exceptional.”
Danny Smith, VP of IT at Athens Administrators
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“Avallon has made it simple to integrate AI into our claims operations while ensuring our customers’ experience is exceptional.”
Danny Smith, VP of IT at Athens Administrators
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“Avallon has made it simple to integrate AI into our claims operations while ensuring our customers’ experience is exceptional.”
Danny Smith, VP of IT at Athens Administrators
Read case study
Case Studies
“Avallon has made it simple to integrate AI into our claims operations while ensuring our customers’ experience is exceptional.”
Danny Smith, VP of IT at Athens Administrators
Read case study

Customer success stories

How Athens Administrators automatically resolves 64% of inbound calls with Avallon

Call volume at Athens was overwhelming reception lines and claims examiners. Avallon now resolves 64% of those inbound calls.

How Johnston & Associates uses Avallon's agents to handle 90% of claim intake from start to finish

How JAG Source scaled medical report processing without templates using Avallon

Expand capacity across the claims organization

Avallon handles routine, high-volume work and complex, PHI-heavy files with the same rigor. Claims move forward around the clock while adjusters focus their time on decisions, exceptions, and the people who need their attention.

88%: Of repetitive workflows handled end‑to‑end
31%: Faster cycle times
4.6/5: CSAT scores with agent interactions